Terms of Service
These Terms of Service (“Terms”) govern your use of the Sona mobile application and related services (the “Service”). By creating an account or using Sona, you agree to these Terms and the Privacy Policy.
1. Eligibility and Accounts
You must be at least 18 years old and legally able to enter this agreement. You must provide accurate information, protect your credentials, and promptly notify Sona of unauthorized access. You are responsible for activity performed through your account.
2. The Service
Sona provides social discovery, public posts and comments, private messaging, voice rooms, debates, voting, rankings, virtual gifts, and related community features. Features may change, be limited by region or platform, or be unavailable during maintenance.
3. Community and Acceptable Use
You may not use Sona to:
- Harass, threaten, bully, exploit, stalk, impersonate, or discriminate against another person.
- Post sexual exploitation, non-consensual intimate material, child sexual abuse material, graphic violence, hate content, scams, or illegal content.
- Infringe privacy, publicity, copyright, trademark, or other rights.
- Spam, manipulate votes or rankings, operate unauthorized bots, evade enforcement, or interfere with security or operation of the Service.
- Collect other users’ information without authorization or use the Service for unlawful commercial solicitation.
Use in-app reporting and blocking tools when appropriate. We may review reports and content, remove content, limit features, suspend accounts, or terminate access to protect users and enforce these Terms.
4. Your Content
You retain ownership of content you create. You grant Sona a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, display, format, and moderate your content solely to operate, improve, promote, and protect the Service. This license ends when the content is deleted, except where copies must remain for other users’ communications, backups, safety, legal compliance, or enforcement.
You represent that you have the rights and permissions needed to submit your content. Do not share information you do not want others to see in public rooms or posts.
5. Voice Rooms and Debates
Room hosts and participants must follow these Terms. Votes, stance choices, seat activity, and room results may be recorded to operate the debate and history features. Room results are informational and do not represent Sona’s endorsement of any viewpoint.
6. Virtual Items and Purchases
Diamonds and virtual gifts are licensed digital items, not money or property, and have no cash value unless applicable law requires otherwise. Purchases on iOS are processed by Apple and purchases on Android are processed by Google. Store billing, cancellation, and refund rules apply. Sona credits items only after successful verification. You may not sell, transfer, or exchange virtual items outside authorized Service features.
7. Third-Party Services
The Service relies on third-party platforms for messaging, real-time voice, cloud infrastructure, and payments. Their terms may apply to their components. Sona is not responsible for third-party services outside our control, but we work to select providers appropriate for the Service.
8. Suspension, Termination, and Account Deletion
You may stop using Sona at any time and request deletion through Mine → Help & Feedback → Feedback. We may restrict or terminate access for violations, risk to users, fraud, legal requirements, or prolonged inactivity. Sections that by nature should survive termination—including ownership, payment records, disclaimers, liability, and dispute provisions—remain effective.
9. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We do not guarantee uninterrupted availability, that user content is accurate, or that every harmful interaction can be prevented. Nothing in these Terms excludes rights that cannot lawfully be excluded.
10. Limitation of Liability
To the maximum extent permitted by law, Sona will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of data, profits, goodwill, or opportunities arising from the Service. Where liability cannot be excluded, it is limited to the greater of the amount you paid to Sona during the preceding 12 months or USD 100, unless applicable law requires a different remedy.
11. Changes and Contact
We may update these Terms. Material changes will be communicated as required, and continued use after the effective date constitutes acceptance where permitted by law. Questions may be submitted through Sona Support.